Enterprise software maker Freshdesk has raised $55 million in a new round of funding led by Sequoia Capital India, along with existing investor, Accel Partners. Founded in October 2010, Freshdesk is one of the first software-as-a-service (SaaS) companies from India to take on the global market. Its helpdesk software can be used by customer support agents from around the world on various channels like email, phone and social media.